At Jovancare (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website Jovancare.com and utilize our services.
1. Information We Collect
We collect two types of information:
- Personal Information You Provide: When you request services, contact us, or communicate through our website, we may collect personal information such as your name, email address, phone number, and service location.
- Automatically Collected Information: When you visit our website, we collect information automatically, such as your IP address, browser type, device information, and browsing behavior (e.g., pages viewed and time spent on the site).
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To manage and deliver our cleaning services, respond to inquiries, and schedule appointments.
- Communication: To provide updates, promotional offers, and information relevant to your services, including customer support.
- Improvement of Website and Services: To enhance user experience by analyzing website performance and traffic patterns.
- Legal and Regulatory Compliance: To comply with any applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell or rent your personal information. We may share it under these circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us operate the website and deliver our services (e.g., scheduling or payment systems). These parties are contractually obligated to protect your data.
- Legal Obligations: We may disclose your personal information if required by law or if necessary to protect our rights, safety, or property.
4. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. This helps us improve our services and provide personalized experiences. You can control cookie settings through your browser, but disabling cookies may affect site functionality.
5. Data Security
We prioritize the protection of your personal information and use reasonable security measures to prevent unauthorized access, data loss, or misuse. However, no data transmission over the internet can be guaranteed 100% secure.
6. Your Privacy Rights
In accordance with applicable laws, you have the right to:
- Access and receive a copy of your personal information.
- Request corrections or updates to inaccurate information.
- Request the deletion of your personal information, subject to legal and contractual limitations.
- Opt out of receiving marketing communications by following unsubscribe instructions or contacting us at [email protected].
7. Google Ads and Remarketing
We use Google Ads to promote our services, which may include remarketing to previous visitors of our website. Google uses cookies to serve ads based on your prior visits to our site. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings or using the Network Advertising Initiative opt-out page.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us, and we will promptly remove it.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights, please contact us at:
- Phone: (786)-652-4981
- Email: [email protected]
- Website: Jovancare.com